All cheques must be paid at least 5 days in advance and cleared before any goods may be delivered or collected.
Phone credit card payments may be accepted, but the card must be available to be inspected and the signature verified on delivery.
Bacs payments must be made at least 4 days before delivery of goods
All outstanding balances must be settled before goods are delivered
Goods will only be accepted on return at our discretion and we reserve the right to charge a 25% handling fee. Once production has started any cancellation will be charged at 35% of the full order price. If the order is finished no cancellation will be accepted. Everything is on a made to order basis so we do not offer sale or return. Consequently its imperative the right amount is ordered.
Goods collected or delivered remain the property of Lawsons until they are paid for in full.
Goods may be inspected at our warehouse before delivery.
Prices and stock levels may change and therefore advertised goods or prices may be subject to change. Descriptions and provenance of any timber are not quantified or checked by Lawsons.
Deliveries are to ground floor level only.
The Customer is responsible for unloading goods with his/her own labour and without undue delay.
The customer must organise adequate labour to unload.
Failure to do so may result in the delivery being returned to our warehouse and a charge for delivery being made.
Space for the delivery vehicle will need to be reserved if the delivery takes place in a narrow road where there is no passing room for other vehicles. Failure to do so may result in the delivery being returned to our warehouse and a charge for delivery being made.
Any delivery date specified is an estimate only; Lawsons are not liable for any consequences of delay.
The Customer shall be deemed to have accepted the goods if he/she retains them for more than 3 days without notifying the seller in writing that he has rejected them.
The Customer shall be deemed to have accepted the goods if he/she has fitted the goods.
All bespoke orders are non refundable after samples have been accepted and deposit paid.
Any complaint or claim must be notified to the seller in writing within 3 days of the receipt of the goods.
Where a complaint is made the consignment as a whole must be retained or returned un-used and un-damaged.
No claim will be accepted for any part of any consignment after work has commenced using the goods.
The absence of any complaint or claim within 3 days is conclusive evidence that the goods conformed with the contract in all respects
