Lawson’s Yard Ltd – Terms & Conditions
1. Definitions & Acceptance
By purchasing Goods from Lawson’s Yard Ltd (“the Seller”), the Buyer agrees to these Terms & Conditions.
2. Terms of Payment
Payment is due in accordance with the Seller’s invoice and agreed terms. Late payment may delay delivery or suspend orders.
3. Ownership & Title
Ownership of the Goods remains with the Seller until full payment has been received. Risk passes to the Buyer upon delivery or collection.
4. Delivery
Delivery dates are estimates only and cannot be guaranteed. Lead times may vary depending on material availability and workshop scheduling.
Deliveries are to ground-floor level only. Suitable access for delivery vehicles must be provided by the Buyer. Failure to do so may result in redelivery charges.
The Buyer is responsible for unloading with adequate labour and without delay.
5. Claims, Notification & Acceptance of Goods
Any damage, shortages or visible defects must be reported in writing within 48 hours of delivery. If no claim is made within this period, it shall be taken as conclusive evidence that the Goods arrived in good condition and conformed with the Contract at the point of delivery.
Once installation has begun, the Goods will be deemed accepted in their supplied condition, and no claims of defect or non-conformity will be considered thereafter. Any concerns should therefore be raised prior to installation.
The Buyer may request to inspect the Goods by prior appointment.
6. Returns, Cancellation & Restocking Fee
Bespoke or made-to-order products are non-refundable once production has begun.
For the avoidance of doubt, cancellation rights under UK consumer distance selling regulations do not apply to bespoke or made-to-order products, including flooring manufactured to client specification or following approval of samples.
Installed products cannot be returned.
Standard stock returns require written agreement with the Seller. Where accepted, a 35% restocking and handling fee will apply.
The Buyer is responsible for all transport and handling costs associated with any return.
7. Site & Installation Conditions
Installation should be carried out by a competent person experienced in wood flooring installation. The Seller accepts no responsibility for any issues arising from incorrect subfloor preparation, unsuitable moisture levels, wet trades, non-approved adhesives or failure to follow generally accepted practices.
Subfloor and site conditions must be inspected and recorded prior to installation. Guidance may be taken from BS 8201 and BS 8203 where applicable. Installation prior to correct site preparation may void warranty.
It is recommended that installers consider commercially available monitoring devices that record temperature and humidity over time. Selection and use is the responsibility of the installer or end user.
Where underfloor heating (UFH) is used, the maximum temperature at the underside of the engineered board (i.e. contact point with the heating system) must not exceed 27 °C. UFH must be correctly commissioned and controlled by a suitable thermostat.
8. Natural Variation of Timber
Wood is a natural material. Variations in colour, grain, texture and knot content are expected and accepted.
Descriptions and provenance are supplied in good faith but not independently verified or guaranteed.
Sizes and images shown are indicative only and may vary due to the natural and hand-finished nature of the materials. All dimensions should be treated as approximate.
Samples are indicative only. Approval of samples confirms acceptance of character, tone, quality and aesthetic. Once installed, flooring is deemed accepted and cannot be returned.
9. Warranty – Scope & Limitations
Warranty covers only structural stability and delamination. It does not cover wear, moisture damage, incorrect installation, non-approved products or mismanaged UFH.
Maintenance guidance is provided with confirmed orders; full warranty terms are available on request.
10. Limitation of Liability
Liability shall not exceed the value of the Goods supplied. The Seller is not liable for consequential or indirect loss, delays, disruption to other trades or installation/subfloor costs.
11. Prices & Quotations
Quotations are valid for 30 days. Prices and stock levels may change without notice. VAT is charged at the prevailing rate.
12. Website Use & General
All website content and materials remain the property of Lawson’s Yard Ltd and must not be reproduced without written consent. If any part of these Terms is deemed unenforceable, the remainder shall continue in full effect.
13. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of England and Wales, and any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Lawson’s Yard Ltd
Gorst Lane, Burscough, Lancashire
www.lawsonsyard.co.uk
